Every Digital Asset,Free to Move Worldwide

UU Wallet currently supports payout services in the Philippines, Indonesia, Vietnam, Thailand, Malaysia, and Singapore. Availability may vary by verification status and payout method; the latest options are always shown before you confirm a transfer.

Fees depend on the service, asset, network, and payout method you choose. Review the exchange rate, fees, and final amount shown before you confirm. UU-to-UU transfers within the UU network are free.

Arrival time depends on the destination, payout method, and any required verification. Review the estimated arrival time before confirming, then follow the progress in your transaction history. Network or payout processing can affect the final timing.

Refund details depend on the transfer status and payout method. Check your transaction in UU Wallet for updates. To confirm a refund’s destination or timing, contact our support team with the transaction reference so they can review your specific transfer.

UU Wallet combines identity verification, device security, and anomaly monitoring to help protect your account and transactions. Keep your login details private, use the available account security settings, and contact support if you notice activity you do not recognize.

Verification requirements depend on the service and country or region. Follow the checks shown in the app to see which services and payout methods are available to you. If a verification step needs attention, contact support for help with your account.

Flexible lets you redeem anytime, while Fixed offers a higher estimated APY for a selected term. Compare the available rates, minimum amounts, and terms before choosing. APY figures are estimates; review the current product details in the app.

A virtual U Card is issued instantly and supports online payments. A physical U Card is mailed to you for everyday purchases in stores and online. Compare the issuance fees, transaction fees, and daily limits in the U Card section to choose the option that suits you.